Registering a Game Console or Streaming Player on WiFi


Many devices, such as game consoles (Playstation, Xbox, Wii) and video streaming players (Apple TV, Roku, Blu-ray players, Smart TVs) are not designed to work in an enterprise-class, high density, authenticated WiFi environment such as that in a University.

Generally, such devices are best connected to the University network via a wired connection for best gameplay and best video streaming performance.  Information Technology Services recommends that you connect such devices to the wired network via an Ethernet cable.  However, they can be connected to the University’s WiFi network by “registering” them to use a lower-security (less powerful encryption) that the device can support, and by “storing” your network credentials for the device in the WiFi system.  Registration is accomplished by entering a unique “fingerprint” (called a “Media Control Access” or “MAC” address) on your device into the WiFi system and associating it with your University network account.  Every networkable device has a unique MAC address.

The steps below describe how to register your device to the University’s WiFi network.



  • Device registration should only be used for devices that cannot log onto the network “normally” (like a computer, tablet, or smartphone).  Computers, tablets, and smartphones should be connected to the more secure hawknet network as described here in order to better protect your privacy.

  • You can register up to 5 devices on the network.

  • Devices can be registered at any time during the year.

  • Device registration will expire at midnight on June 30th. You will need to re-register your device(s) after midnight of June 30th of the year – that is, if you return to campus in the fall, you’ll need to re-register your device(s).

Registering a Device:


Access the University of Hartford Wireless Device Registration Website at


Enter your University of Hartford email name (without the "" part) as the username and your email password and click the Log In button:



Click Create Device on the left-hand side:



Fill out the form by:

·         entering a name for your device

·         entering its MAC address (See the table at the end of this webpage for help finding out your device’s MAC address.)


Then click the Create Device button.

Note: MAC address can be in the form of 11-22-33-aa-bb-cc, 11:22:33:aa:bb:cc, or 112233aabbcc.  If you need assistance locating your device's wireless MAC address, click here.


Click Logout in the upper right corner of the browser window and then close your web browser.


Connect your device to the uhartford (or uhart network, whichever it sees) using the WEP protocol and the University’s WEP key, which is:



This table provides hints about how to find your device’s unique MAC address:

Determining your device's wireless MAC address



Apple TV


  • Click Settings (gear icon)
  • Click General
  • Click About
  • Your Apple TV's wireless MAC address will be displayed

Nintendo 3DS


  • Press the Settings icon (wrench)
  • Press the Internet Settings icon
  • Press the Nintendo DS Connections button
  • Press OK if prompted
  • Press the Options button
  • Press the System Information button
  • Your 3DS's wireless MAC address will be displayed

Nintendo Wii U


  • Click the System Settings button on the Wii home screen
  • Click the Internet settings button
  • Select the View MAC Address option
  • Your Wii U's wireless MAC address will be displayed

Playstation 3


  • Power on the PS3 with no disc in the drive
  • Navigate to Settings
  • Select Network Settings
  • Select Settings and Connection Status List
  • Your PS3's wireless MAC address will be displayed

Playstation 4


  • Power on the PS4 with no disc in the drive
  • Navigate to Settings
  • Select System
  • Select System Information
  • Your PS4's wireless MAC address will be displayed


The Roku has a sticker on the back of the device that lists the wireless MAC address

  • Select Settings from the Roku Home Screen
  • Select Player Info or About depending on the software revision
  • Your Roku's wireless MAC address will be displayed

Xbox 360


  • Press the "Guide" button (silver Xbox logo) on your controller
  • Navigate to Settings
  • Select System Settings
  • Select Network Settings
  • Select Configure Network
  • Navigate to Additional Settings tab
  • Select Advanced Settings
  • Select Wireless Information
  • Your Xbox 360's wireless MAC address will be displayed

Xbox One


  • Open the My games & apps application (if you aren't signed into a profile, you can skip this step)
  • Navigate to Settings
  • Select Network
  • Navigate to Advanced settings
  • Your Xbox One's wireless MAC address will be displayed


Any device not listed here - smart TVs, smart DVD/Blu-ray players, other set-top boxes, other game systems, etc.

  • Consult your vendor's website or documentation to assist in locating the Wireless or Wi-Fi MAC Address.


University of Hartford Information Technology Services