A Guide to the
in the Residence Halls
network now available in all on-campus residences
During the Summer of 2010, the University completed the installation of a wireless network system in the main-campus residence halls. You should be able to receive a "WiFi" signal in all areas of your suite or bedroom, and in most laundry rooms and meeting rooms, and even some areas outside of the buildings. We hope that you enjoy using the new wireless system, find it convenient, and find ways to use it to enhance your learning experience at the University.
Most computers and WiFi-capable devices will automatically "see" the network. Look for and select the network on your computer or device named "uhartford."
Network name: uhartford
The computer or device may then ask for a network password, often called a "security key," a "WEP key," or "WEP-128 key." This is a 26-digit password that is used to encrypt your wireless data to make it more difficult for others to intercept. The University's WEP key (which is the same everywhere on campus) is 0123456789abcdef9876543210. Yes, it's a long password, but we've made it fairly easy to remember and type -- notice that it's just zero through nine, "a" through "f", and nine back down through zero. Most computers and devices will remember this password forever once you type it in, so you shouldn't need to memorize it.
WEP key: 0123456789abcdef9876543210
Then, start a web browser on your device. You will automatically be directed to the Network Authentication System where you must enter your University of Hartford email name (only -- without the "@hartford.edu" part), and your email password. Your web browser will then automatically continue to its usual home page, and your computer is now connected to the campuswide network, and the Internet.
For a more detailed discussion of wireless networking on campus, see Wireless Networking at UofH.
It is important to understand that in such a large wireless installation, there are some limitations to how you can use the "airspace" on campus, as compared to home, and some devices will not work in an authenticated system such as the University's.
You may only operate wireless "client" devices on the University campus. Such devices include laptop and desktop computers with WiFi, smartphones that can connect to WiFi networks, some gaming consoles such as Playstation3 and Wii, tablets such a Apple iPad and Dell Streak, etc. -- any WiFi capable device with a web browser should work.
Why can't I install my own wireless network?
In addition, to ensure maximum network performance (in terms of speed, signal strength, and reliability), all of these radios operate on one of three non-overlapping channels (WiFi channels 1, 6, and 11), and are all carefully tuned to maximize signal strength in all locations while not interfering with each other. If two of the radios are on the same channel (or within 4 channels of each other) and are too close to each other, their signals interfere with each other, causing connected computers to communicate slowly with the network -- if they can connect at all.
The University network was carefully designed, and is continuously monitored to maintain the maximum performance and reliability possible for the potentially thousands of people using it. Introducing a new ("rogue") access point into the system damages the very delicate balance of the system. While you might be able to connect to your rogue device, especially if you were very close to it, the device would "pollute" the airwaves for one or two hundred feet in all directions above, below, and around it, likely denying others access to the University network.
Code of Conduct
verify that you're connected to the University's
It is possible for other unscrupulous residents to set up a wireless access point and attempt to make it look like a "real" University of Hartford device. (Anyone caught doing this would be charged under the University Judicial Code.) Once you connect to such a device, that person could then easily observe your network traffic and steal your passwords and other information from you. There are three things you should check to ensure that you are connected to the University's wireless network:
to get help
Need help connecting to the wireless network? Call the ITS Computer Support Line at 860.768.5999 or bring your computer or device to the Computer Support Center in CC113.
University of Hartford Information Technology Services
Belkin, Apple, Sprint, Verizon and Dell are trademarks of their
Apple Airport, Apple Time Capsule, iPhone, and iPad are trademarks of Apple Inc.
Maxtor and Central Axis are trademarks of Seagate Technology LLC.
Google Android is a trademark of Google, Inc.
Playstation3 and Sony Dash are trademarks of Sony Corporation.
Wii is a trademark of Nintendo.
Dell Streak is a trademark of Dell Inc.
Xbox360 is a trademark of Microsoft Corporation.
Roku Netplayer is a trademark of Roku, Inc.