Dial-up PPP with WindowsME

This document is best viewed with a graphical web browser such as Netscape Navigator or Microsoft Internet Explorer, as it contains pictures demonstrating each step.

This document's URL is http://uhaweb.hartford.edu/www/HowTos/PppME/how2pppME.html. Check this document from time to time for news, updates, troubleshooting, etc.

Printed copies of these instructions are available in the Computer Support Center which is located in the Computer Center, room CC113. If you have trouble with this procedure, or need advice, call the Computer Support Center at (860) 768-5999. The on-campus PC Servicenter can perform this procedure for you - contact them for pricing at (860) 768-5777.

What is dial-up PPP?

"PPP" stands for "Point to Point Protocol". It is a connection scheme that allows your computer (point) to connect to a computer on campus (another point) so that you can access the internet from home via a modem, as if your computer was connected directly to the internet. Once the connection is made, your computer can run most popular internet programs such as Netscape Navigator, Microsoft Internet Explorer, FTP (File Transfer Protocol), Telnet, Eudora, etc., at modem speed.

Setting up dial-up PPP:

There are several tasks you must complete to get dial-up PPP working:

  1. Install Dial-Up Networking software
  2. Create a Dial-Up Networking connection definition
  3. Get connected

Don't let the size of this document scare you! It is intended to be a step-by-step instruction manual that you can follow - even if you're not normally comfortable setting up computer software. This document contains pictures every step of the way that you can refer to as you progress through the instructions, which account for most of the document's size. There are also check boxes for each step. You should check off each box as you procede through the installation to ensure that you don't leave any steps out. Most calls to the Computer Support Center result from a missed step along the way! Of course, if you have trouble with this procedure, or need advice, you can call the Computer Support Center at (860) 768-5999.

Note that some installations of WindowsME may have a "Get connected to the Internet" wizard that appears on the desktop, or may have an Internet Explorer "E" icon that invokes the "Get connected to the Internet" wizard, however, this wizard does not provide all of the settings that are necessary for your computer to work on the University's network. These instructions assume that your computer may not have these items, and you should ignore them if it does. These instructions should work on all installations of WindowsME.

Install Dial-Up Networking software

Step 1-1  
  From the WindowsME Start button, choose Settings and then Control Panel.
Step 1-2  
  In the Control Panel, double-click the Add/Remove Programs icon.
Step 1-3  
  When the Add/Remove Programs Properties dialog box appears
Click the Windows Setup tab.
Double-click Communications in the scrolling window.



Step 1-4  
  When the Communications dialog box appears, make sure that Dial-Up Networking has a check in its check box. If it does not, click the check box once to put one there. (Note: You may be prompted, in a future step, to insert your WindowsME CD-ROM or diskette(s) if you have changed this box from unchecked to checked, depending on how your PC is configured.)

Click OK to continue.

Step 1-5  
  When the Add/Remove Programs Properties dialog box re-appears, click OK to continue.
Step 1-6  
  If the System Settings Change dialog box appears, click Yes to reboot the computer.
Step 1-7  
  Once WindowsME restarts, if the Control Panel window is not open, click the Start button, choose Settings, and then Control Panel.
Step 1-8  
  When the Control Panel appears, double-click the Network icon.
Step 1-9  
  Click the Configuration tab.

Remove all of the network components except for the Dial-Up Adapter and, if it exists, TCP/IP, by clicking on an unwanted item and then clicking the Remove button. Repeat this procedure until the only thing left is the Dial-Up Adapter (and TCP/IP if it was there in the first place.)

Step 1-10  
  If you have TCP/IP listed under Dial-Up Adapter (similar to the picture in Step 1-19), skip to Step 1-13.

Otherwise, once only the Dial-Up Adapter component remains, click the Add button.

Step 1-11  
  When the Select Network Component Type dialog box appears, click Protocol and then the Add... button.
Step 1-12  
  When the Select Network Protocol dialog box appears, click Microsoft and then TCP/IP (you may have to use the scroll bar to scroll down and reveal the TCP/IP choice.)
Step 1-13  
  Now click the OK button to complete the network configuration.
Step 1-14  
  You may be prompted to restart the computer. Close the Control Panel window, and then click Yes to allow the system to be rebooted.

Create a Dial-Up Networking connection definition

Step 2-1  
  When the computer restarts, click Start, then Settings, and then Dial-Up Networking.
Step 2-2  
  If this is the first Dial-Up Networking connection to be configured on your computer, you may immediately see the Welcome to Dial-Up Networking dialog box (as show in Step 2-3) -- if you do, skip to Step 2-3. Otherwise, double-click the Make New Connection icon.
Step 2-3  
  When the Welcome to Dial-Up Networking dialog box appears, click Next.
Step 2-4  
  If your computer's modem is not installed, you may see the Install New Modem dialog box. If your computer's modem is already installed, skip to Step 2-5.

In this example, the computer will be allowed to automatically find and install the modem.

Click Next to allow the computer to find and configure the modem.

The computer will search its communications ports for modems. If it does not find one, consult the modem's instruction manual or your computer vendor to get it working in your computer.
Step 2-5  
  When the Make New Connection dialog box appears, enter a name for this connection. UofH PPP is recommended.

Be sure your modem appears under Select a device.

Click Next to continue.

Step 2-6  
  On the next screen of the Make New Connection dialog box, enter the dial-up number as appropriate.

Enter 8102000.

If you are dialing from outside the University's local exchange, but are still located in an 860 area code, you may have to enter the entire 18608102000 number.

Step 2-7  
  Once the Make New Connection dialog box indicates that you have successfully created a new Dial-Up Networking connection, click Finish.
Step 2-8  
  The Make New Connection dialog box will disappear leaving the Dial-Up Networking window on the screen, complete with an icon for the new connection.

Place the mouse pointer over the new icon and right-click the mouse (right-click means press the "other" mouse button which for most is the button on the right side) and when the pop-down menu apears, click Properties (with the "normal" mouse button.)

Step 2-9  
  When the dialog connection properties dialog box re-appears, click the Networking tab.
Step 2-10  
  On the Server Types panel, modify the check boxes to match this figure. Usually these settings are correct as shown at the right, just:
Make sure Record a log file for this connection is off
Make sure NetBEUI is off
Make sure IPX/SPX Compatible is off

Click TCP/IP Settings... to continue.

Step 2-11  
  On the TCP/IP Settings panel, leave Server assigned IP address selected, as well as Use IP header compression and Use default gateway on remote network. Make the following changes so that your settings match those to the right:
Select Specify name server addresses
For Primary DNS enter
For Secondary DNS enter

Click OK to continue.

When the UofH PPP dialog box re-appears, click OK to finish up.

Step 2-12 (optional)  
  You may want to place a shortcut to your new Dial-Up Networking connection on your desktop for convenience.

Place the mouse over the new icon, hold down the right mouse button, drag the icon out onto the desktop, and release the mouse button. When the pop-down menu appears, click Create Shortcut(s) Here (with the "normal" mouse button.)

Step 2-13  
  Double-click your new Dial-Up Networking icon (either the one in the Dial-Up Networking folder named UofH PPP, or the shortcut on your desktop named Shortcut to UofH PPP, if you created one.)

If the Phone Number includes the area code, and the area code is not needed to dial into the University from your location, click the Dial Properties... button, otherwise, skip to step 2-15.

Step 2-14  
  Enter 860 in the Area Code box and then click the OK button at the bottom of the window.
  You should now be returned to the Connect To dialog box, and the Phone number should now appear correctly.

Click Cancel to close the dialog box.

Step 2-15  
  Close the Dial-Up Networking window by clicking on the close button (the "X") in the upper right corner of the window.

Get connected

Step 3-1  
  Initiate your connection to the network by double-clicking your new Dial-Up Networking icon (either the one in the Dial-Up Networking folder named UofH PPP, or the shortcut on your desktop named Shortcut to UofH PPP, if you created one.)

Enter your User name and Password.

Verify that the Phone number is correct and click Connect.

The computer's modem will dial the University's modems. (Note that some modems do not make any sound -- allow about a minute for the modem to connect.)
Step 3-2  
  The Connection Established dialog box will appear after a few moments.

To avoid displaying this dialog box in the future, you can turn on the check mark for Do not show this message in the future. Remove the dialog box from the screen by clicking Close (this will not shut down your dial-up session.)

On future connections, the Post-Dial Terminal Screen will simply disappear once the connection is ready to use.

Step 3-3  
  You can view the status of your connection, or disconnect the session at any time by double-clicking the two-computers icon on the system tray in the lower right hand corner of the screen.

You should now be able surf the Internet!

If you have trouble connecting to web sites, re-check all of the steps in this document. If you still have trouble, contact the Computer Support Center at x5999, or visit them in the Computer Center in Room CC113.

Consider visiting the Download Depot at:


to get the most popular internet software programs such as a Telnet terminal emulator, a file transfer program, e-mail packages, plugins, etc.

Dave Kelley
VAX Systems/Network Manager
University of Hartford Information Technology Services