University of Hartford Telecommunications Facilities/Services

 

Telephone systems (PBX's):

 

 

Stations/lines

Trunks

Designation

Type

Model

Analog

Digital

Digital

Analog

Administrative

Rolm 9751

40

470

1110

96

4

Residence

Rolm 9751

50

2050

180

408

4

Asylum Ave. Campus

Rolm 9751

10

114

130

24

9

Alumni House

Rolm 9751

10

4

44

24

 

 

 

Total

2638

1464

552

17

Voicemail systems:

 

 

Channels
Users

 

 

Administrative

Rolm 9252

 

16

800

 

 

Residence

Rolm 9252

 

16

450

 

 

Asylum Ave. Campus

Rolm 9252

 

8

90

 

 

Alumni House

Rolm 9252

 

Total

4

44

40

1380

 

 

 

 

Cable TV system (operated by Media Technology Services):

Residence, 1100 outlets

Academic, 50 classroom outlets

 

Voice Network Services:

          Long distance outbound: AT&T- 2 T1

          Local in/outbound: AT&T  - 5 T1, 4500 DID numbers (860-768-24xx and 4000 through 8499)

Compensated 8XX outbound: PaeTec (no termination date) - 2 T1

8XX Services, inbound: AT&T (no contract) - 13 toll-free 'Readyline' numbers.

Asylum Ave. Tie Trunks:  AT&T - 1 T1

Alumni House Tie Cable: AT&T (no contract) 50 pair (analog voice-only quality)

Inter-PBX trunks:  UH Telecom - 4 T1 (3 fiber, 1 copper)

Main campus analog emergency trunks: AT&T (contracted through 7/1/06) - 8 Centrex

Asylum Ave campus analog trunks: AT&T– 4 flat business

ASK House: AT&T (no contract) - 2-4 flat business lines, unidentified key system, multiple stations

Russell House: AT&T (no contract) - 1 OPX, 1 flat business line, 1 residential line. (Norstar key system, 11 stations)

Wireless voice services: (Consult Purchasing Department for details)

 

Voice Applications Services:

PBX maintenance: UH Telecom

Voicemail systems maintenance: UH Telecom

Circuit maintenance and records: UH Telecom, selected vendors

Systems engineering, consultation and application design: UH Telecom

Telephone hardware maintenance, moves, adds, changes: UH Telecom

Telephone and voicemail software maintenance, moves, adds, changes: UH Telecom

Automatic Call Distribution (ACD) – UH Telecom:

Admission Department – 4 ACD groups, 21 agent stations, 400 calls/day peak

SASC – 1 groups, 11 stations, 250 calls/day peak

Bursar’s Office – 1 groups, 4 stations, 20 calls/day peak

Lincoln Theater Box Office – 1 group, 5 stations, 90 calls/day peak

Attendant and directory: Office of Communications – 2 Rolm 9755 consoles, 5000 calls/month peak

Call accounting, administrative: UH Telecom, Telemate V5.3

24,000 costed calls/month, 1250 active authorization codes

 

Vendors wishing to become bidders for telecommunications services must mail qualifying documentation to:

 

Purchasing Department

University of Hartford

200 Bloomfield Avenue

West Hartford, CT 06117