University of Hartford

Barney School of Business & Public Administration
PRO 310
Operations Management

Class Days Monday & Wednesday

CRN # 50841

Class Hours 3:45 - 4:55 pm

Spring 1998

Class Location A424

 

 

Instructor Richard Monroe

 

 

Office

Location:

Auerbach 310E

Office Phone:

860-768-4051

Email:

Rmonroe@mail.hartford.edu

Fax Number:

860-768-4198

Web Site:

http://uhavax.hartofrd.edu/~rmonroe

Home Phone:

413-733-0171

 

 

Office Hours
MW 2:00 - 3:30 pm         Th 3:30 - 5:00

 

Texts:
Operations Management: Strategy and Analysis (Fourth Edition)
Krajewski and Ritzman
Addison Wesley Publishing Company

 

Course Description:

An introduction to the concepts, principles, problems and practices of operations management in both manufacturing and service organizations. Topics such as operations strategy, facilities design, operations planning and control, quality and productivity, and project management will be covered. Prerequisites: QNT 230, QNT 231, MGT 310.

 

Course Objectives:

Upon completion of the course student should be able to

  • understand the basic concepts of operations planning, scheduling, quality and productivity
  • understand the interrelationships between operations and other functions within an organization
  • apply the fundamental quantitative methods for planning, scheduling and controlling operations

 

Grading:

 

Case studies and homework                                        35%

Midterm                                                                           30%

Final Exam                                                                       30%

Class Participation & Attendance                               5%

                                                                                          100%

 

Academic Honesty Statement from The Source and Manual of Academic Policies and Procedures:

 B. All students are expected to observe generally accepted principles of scholarly writing in all examinations, compositions, papers, essays, tests, quizzes, reports and dissertations whether written in the classroom or outside. Sources of information used by a student in the preparation of work submitted as a basis for credit, or for a grade, or to satisfy graduate or undergraduate thesis requirements shall be clearly indicated in some conventional manner, such as by the use of quotation marks, footnotes, and       bibliography.

C. Students are forbidden to submit as their own any project, paper, or creative work which is in whole or part the work of another.

D. The use of a term paper writing service, such services being prohibited by Connecticut law, is academically dishonest and violate rules of scholarship.

E. All examinations and quizzes are to be completed without reference to books or notes, except when the instructor of a course shall have given explicit authorization for an "open-book examination" or some other specified sort of assistance. Except as authorized by the instructor, no student is to give or receive assistance in the completion of an examination or a quiz.

 

Action to be taken in event of an alleged act of academic dishonesty

L. 2. to report that the student is considered to be guilty of the alleged violation beyond a reasonable doubt, and to recommend one or more of the following:

        (a.) that the student be dropped from the course and/or a grade of "F" be assigned.

        (b.) that the student be suspended

              (i) for the remainder of the current semester, losing credit for their current academic      
                   program, or

 (ii) for the following semester or year;

         (c.) that the student be dismissed from the university.

 

Topics Covered

PRO 310 Class Agenda

DATE

TOPIC

CHAPTER(S)

1/21

Introduction & Operations Management Chapter 1

1/26

Operation Strategy Chapter 2

1/28

Process Management Chapter 3

2/2

Total Quality Management Chapter 4

2/4

Case Study from Chapter 4

2/9

Statistical Process Control Chapter 5

2/11

Work Force Management Chapter 6

2/16

Case Study from Chapter 6

2/18

Capacity Chapter 7

2/23

Capacity Supplement & REVIEW for exam Chapter 7

2/25

First Exam Chapter 1 - 7

3/2

Location Chapter 8

3/4

Case Study from Chapter 8

3/9

Layout Chapter 9

3/11

Forecasting Chapter 10

3/16

NO CLASS - Spring Break

3/23

Materials Management Chapter 11

3/25

Case Study to be assigned

3/30

TBA

4/1

Inventory Chapter 12

4/6

Aggregate Planning Chapter 13

4/8

Case Study to be assigned

4/13

Materials Requirement Planning Chapter 14

4/15

Case Study from Chapter 14

4/20

Just-in-Time Chapter 15

4/22

Case Study from Chapter 15

4/27

Scheduling Chapter 16

4/29

Managing Complex Projects Chapter 17

5/4

Review for Final Exam

5/7

FINAL EXAM Chpater 8 - 17

 


handbox.gif (3164 bytes)      rmonroe@mail.hartford.edu

mhome.gif (3551 bytes)