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JEFFREY WILLIAM COYTE NICHOLAS
|58 West Beacon Street||
of Hartford, West Hartford, CT
Master of Science in Organizational Behavior (MSOB), May, 1996
University of Connecticut, Storrs
Bachelor of the Arts in German, Minor in Business, December, 1990
GPA: 3.2/4.0, Graduated Cum Laude
|Fluent in German (written and verbal)|
Manager, PTI, Middletown, CT.
PTi is a rapidly growing, wholly owned division of ICL financial services, responsible for providing leading edge, client / server, smart card based, stored values payment systems.
Primarily responsible for managing and organizing growing technical services area, responsible for: QA of all software (internally and externally developed), training, system implementation services, system upgrade services, customer support, consulting services and marketing support.
Other responsibilities include budgeting and allocating departmental resources, identifying and hiring qualified candidates, ensuring all activities are completed in a expeditious and professional manner.
Specific systems work includes:
Sybase, Oracle, MS SQL Server and MS Access databases; Windows NT Workstation
and Server, Windows 95 and 98 operating systems; coding in SQL and MS Access;
and extensive knowledge of smart cards, cryptography, and attended and
unattended POS terminals.
Arthur Andersen LLP, Hartford,
Business Consultant, Arthur Andersen
LLP, Hartford, CT.
Extensive project work in banking and healthcare included:
Participated in Andersen Educational
Opportunities: System Development II: Arthur Andersen System
Development school Intermediate Banking Level 2: Arthur Andersen
banking course System Development I: Arthur Andersen System Development
University of Hartford, West Hartford, CT.
Independent programming of the Statistical Package for the Social Sciences (SPSS) for professors conducting research.
Hüls AG in Marl, Germany.
Responsible for the development of marketing plans for a new chemical product for the U.S. market. Organized resources to ready product for export. Facilitated understanding and communication between the German and American offices. Performed translation work as necessary.
||Microsoft Certified Courses: Supporting Microsoft Windows NT 3.51 and Supporting Microsoft Windows NT Server 3.51|
Graduate Student Conference, Toronto, Canada
Presented original research paper on Statistical Process Control (SPC): The Effect of SPC on Job Satisfaction.
- Mannheim Program for Bilingual Careers
Universität Mannheim; Mannheim, Germany
Studied marketing and other business related topics.
Studied German language, literature and translation.
|Instructor in Shaolin Five Formed Fist Kung Fu|
|Novice rated hang gliding pilot|