MARKETING
PLAN
EXPLORER
Copyright
2002, Professor Jerome M. Katrichis
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Item
Example
Sports Authority Example
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VI. Evaluating Alternatives and Reaching Decisions
B. Evaluation
of Alternatives
1. Strategies
Changes
to the current corporate strategy of price leadership and differentiation have
been proposed. The existing strategy as
well as the differentiation alternative is consistent with Sport’s Authority’s
mission of offering an extensive selection of merchandise with a focus on
customer service. Adopting a price
leadership role would have several conflicts with the mission statement. It would not allow the company to be the
“authority on athletics” or provide the service to meet its customer’s
needs.
With
regards to profitability, the existing combined strategy, as well as the price
leadership strategy has a negative impact on Sports Authority’s profitability
goals. The price leadership role
produces low net margins due to low prices, while the differentiation strategy
can tailor its margins to meet profitability improvement goals because there
are no restrictions on pricing.
Consumers will tend to pay higher prices when they are receiving
additional benefits such as product information and instruction, customer
service, and large selections of merchandise.
Currently,
there are no financial restrictions for Sports Authority with regards to
strategy changes. They are financially
capable of executing each of the alternatives in Section V. The combined strategy and the
differentiation strategy will require additional capital for store renovations.
Sales
and market share can be significantly affected by changes in the corporate
strategy. Maintaining the existing
strategy will have minimal effect on the sales and market share of the
company. Adopting a price leadership
role will allow Sports Authority to “buy” market share through price
penetration, but revenues may remain unchanged due to lower product pricing. Store location plays a role when discussing
the effect on sales and market share for the differentiation strategy. Sports Authority’s outlets include
freestanding locations and shopping centers, making Sports Authority a
destination outlet. As a result, consumers rarely conduct impulse purchases and
are less likely to compare prices between competitors. Therefore, the 3% increase in prices with
the differentiation strategy would not have a negative effect on the company’s
sales or market share. Sales will
typically increase while market share remains constant.
2. Growth
Although
both growth and non-growth strategies will be consistent with the company’s
mission, the aggressive growth strategy will specifically emphasize Sports
Authority’s desire to project an image of success.
A
no-growth strategy will have no financial implications on the company in the
short term. In the long term, however, the company can experience a negative
effect on profitability due to the loss in potential sales. A growth strategy,
on the other hand, would require a considerable cash outflow in the short term
and currently the company does not have the funds to pursue an aggressive
strategy; however, there is room to promote store growth and expansion on a
limited basis. Profitability for the company would increase, especially when
shared costs such as advertising, are allocated amongst a greater number of
stores.
The
potential for increase in market share exists with the store expansion policy.
The greatest potential is to take away market share from the company’s main
competitor Dick’s, who is also pursuing an aggressive growth strategy.
With a
no-growth strategy, sales for the company will remain relatively stagnant,
while an increase in sales will be noted with the expansion strategy due to the
larger number of customers that will frequent the new stores. In addition,
rather than alienating customers, the growth strategy will entice new customers
to make purchases as a result of the improved accessibility of the stores and
the opening of new market potential.
3. Product Mix
Sports
Authority offers an extensive selection of merchandise within each product
category, including brand name merchandise. For example, in the equipment
category, Sports Authority offers merchandise for both traditional and
exclusive sports, accommodating the needs of sports enthusiasts and the leisure
sports segment. Whether Sports Authority chooses to expand its soft line
product offering or maintain the current product mix, either alternative will
remain in line with the company’s mission of offering an extensive selection of
sporting goods, athletic footwear and apparel.
Profitability
in both the short-term and long-term would not show a significant change if the
company’s product mix would remain the same. However, with an increase in sales
of soft-line products, profitability would initially grow due to the increase
in sales volume, but would decline in the long-term. This decrease in long-term
profitability can be attributed to higher costs associated with expanded
inventories, increased sales staff, and a heavy advertising campaign. In
addition, it is assumed that Sports Authority will not be a destination outlet
for apparel and footwear for the long-term. The initial marketing strategy will
attract customers to make soft-line purchases, but sales will taper off for
these categories in the future.
With a
63% increase in long-term debt over last year, Sports Authority currently does
not have the financial resources available to embark on an extensive
advertising and promotional campaign to alert customers of their change in
product mix.
Although
the expansion of the footwear and apparel sectors may increase Sports
Authority’s market share within these product categories, the increase will be
very slight due to the saturation of competitors in the market. If the top five
sporting goods companies only hold 10% of total market share, very little can
be accomplished by way of percentage growth for each segment. The greatest
difference will be experienced in the sales value and volume for these
products, so that when combined, they would surpass that of the hard line
sales.
By
changing their product mix, Sports Authority may also experience a loss in
customers who currently frequent the store for their sports equipment needs.
These customers have come to depend on the store to be their best source for
sporting equipment due to the selection of merchandise offered. However, with a
shift of attention to apparel and footwear, equipment customers may feel
under-serviced and limited in their product selections and may choose to make
their purchases elsewhere.
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