To all students utilizing the University of Hartford
- - -
DON’T LOSE YOUR ACCESS TO THE INTERNET - - -
A virus turns an infected computer into a weapon that attacks
the network, slowing down or halting the University’s connection to the
Internet as it tries to spread itself.
You have, no doubt, heard about the many computer viruses as they are
reported in the news. You have certainly
felt the effects of numerous virus-infected computers on campus if you have
accessed the Internet and found the performance to be slow. It is your responsibility, and a condition
of connecting to the network, to maintain your computer in such a manner that
it does not harm the network.
As a condition of being connected to the University’s
Your computer must be kept up-to-date with the latest software security
updates provided by the software vendor (for example, by using “Windows Update”
on Windows computers, or “Software Update” on Mac OSX computers).
Your computer must have up-to-date antivirus software installed and
running as a condition of connection to the network.
The University can provide you with antivirus software for
Windows and Apple Macintosh computers at no cost to you.
YOU MUST DO THE FOLLOWING NOW
Run the Windows Update feature to download and install all “critical
updates” for your computer (“Software Update” on a Macintosh). These updates typically make your computer
more secure against attacks from intruders or virus-infected computers on the Internet. On most newer
Windows computers, Windows Update can be found by simply clicking the “Start”
button. Or you can start Internet
Explorer and go to http://windowsupdate.microsoft.com.
Install antivirus software if you do not already have up-to-date
antivirus protection on your computer.
You can get antivirus software at no cost to you by pointing your web
browser to http://studentav.hartford.edu
and logging in with your Hartford email username (without the
@hartford.edu part) and email password.
Follow the prompts. Once
installed, the University’s antivirus system will automatically keep your
Windows computer’s antivirus protection up-to-date any time your computer is
connected to the network (if your computer is a Macintosh, you must manually
run “Live Update” weekly).
If you need help performing these tasks, call or
visit the Computer
at x5999, located in CC113.
WHAT WILL HAPPEN IF YOUR COMPUTER IS
INFECTED WITH A VIRUS
network port will be turned off to prevent your computer from further
harming the network or other computers.
DO NOT MOVE YOUR COMPUTER TO ANOTHER PORT IF YOURS STOPS
WORKING. Call the Computer Support
Center at x5999.
network port may remain off for several
days after you have your computer cleaned, updated, or rebuilt if
it’s over a weekend, otherwise most often network connectivity is restored
will have to take your computer to the Computer Support
Center to show that
you have successfully cleaned, updated, and protected it, or to get
assistance performing the process.
This is required for your port to be scheduled to be turned on.
BE AWARE THAT
- It is
far easier to prevent a virus infection than it is to recover from
one. SAVE YOURSELF THE HASSLE –
UPDATE AND PROTECT YOUR COMPUTER NOW.
- It is
inconvenient to be without your network connection in your dorm room.
- It is
far more work to fix a computer once it has been disconnected from the
a computer is infected, it can take as long as 8 hours to
disinfect, update, and protect it.
If you take your computer to the Computer Support
Center for help, you
must stay with your computer as the Support Center
staff assists you with the repair process.
This is a long, boring process
all viruses can be detected or removed.
There is no guarantee
that the computer will be completely virus free after repairing it. If your computer shows signs of still
being infected by harming the network, your network port will be turned
off again. Generally, at this
point, the computer must be completely rebuilt using the vendor’s “system
viruses damage or destroy data on your computer. Your professor will not accept the “a
computer virus ate my homework” excuse.
SAVE YOUR GRADE – UPDATE AND PROTECT YOUR COMPUTER NOW.
- The Computer Support Center
is NOT a computer repair depot where you can drop off your
computer to be fixed. The Computer Support Center
can assist you in repairing your own
computer. You can opt to take your
computer to a local computer store to have it repaired. Virus cleaning services typically start
at about $100 plus the cost of the antivirus software (about $50). SAVE YOURSELF THE EXPENSE – UPDATE AND PROTECT YOUR
you dial in or use the wireless network system, there is no
“port” to turn off if your computer is attacking the network – we must
disable your University
of Hartford account,
which means that you can’t even access your data from a computer lab.
computers, including those owned by the University are disconnected from
the network if found to be attacking it with a virus – this procedure does
not just apply to students.
antivirus system is 100% perfect – there is still a remote chance that
your computer could be infected by a fast acting virus that spreads before
the antivirus vendors have updated definitions to stop it. However, the University’s experience
with its faculty/staff antivirus system shows that such incidences are
very rare to date.
do not have to use the University’s antivirus system if you already
have a good antivirus product on your machine and keep it updated. Any reputable up-to-date antivirus
software is acceptable. But the
University’s software, Norton Antivirus Corporate Edition, is widely recognized
as the best available, and as long as you are a registered student at the
University, and are connected to the University network, your antivirus
software will be kept up-to-date automatically, at no extra cost to you,
so why not use it?
THE HASSLE – UPDATE AND PROTECT YOUR COMPUTER NOW.
Thank you in advance for your attention and cooperation.
Chief Information Officer
University of Hartford Information Technology