Communication Help and Support
| Topic: | How-to Documentation | Group Instruction (hands on) | Email / Phone / Web Conference Support |
1-1 Consulting / Referrals | FCLD Lab Assistance | Demo Only | |
|---|---|---|---|---|---|---|---|
| Thunderbird | No | No | No | No | No | No | |
| Baraccuda Spam Filter | See ITS | See ITS | See ITS | See ITS | See ITS | See ITS | |
| University Email | See ITS | See ITS | See ITS | See ITS | No | No | |
| Outlook & other clients | See ITS | See ITS | See ITS | See ITS | See ITS | See ITS | |
| Web 2.0 | |||||||
| Blogs | No | No | No | Yes | Yes | Yes | |
| Wikis | No | No | No | Yes | Yes | Yes | |
| Social Networking | No | No | No | Yes | No | Yes | |
| RSS | No | Yes | No | Yes | No | No | |
| Podcasting | No | No | No | Yes | No | No | |
| Web Conferencing | |||||||
| Web Conferencing | No | No | No | Yes | No | Yes | |