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Support Services

Faculty Center for Learning Development

FCLD - Mortenson Library

Provides consulting and support to faculty and staff who are using technology in instruction by assisting faculty who are integrating instructional technologies into their classroom teaching and learning through: group or individualized meetings, phone and e-mail support, and by providing a faculty lab in Mortensen Library.

The FCLD Faculty Lab in Mortensen 203A is available for faculty support and use and is equipped with instructional technology- related equipment including: computers, scanners, digital video capture and projectors as well as support staff. Faculty wishing to use the lab may contact FCLD at 768-4661.

STAFF:

  • Lorelle Wilson, Director
  • Lisa Tassinari, Instructional Technologist

PHONE: 768-4661
WEBSITE: http://uhaweb.hartford.edu/fcld
E-MAIL: fcld@hartford.edu
HOURS: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Information Technology Services:

ITS Help Desk - Computing Center

For general computer and Internet/network support questions (not directly related to the classroom but rather passwords, Internet/email problems, printer not working, banner, facebook, grades).

PHONE: 768-5999
E-MAIL: its@hartford.edu
WEBSITE: http://uhaweb.hartford.edu/its/
HOURS: http://uhaweb.hartford.edu/its/services.htm

Media Technology Services - Harry Jack Gray Center:

Faculty should contact IMS for assistance scheduling or implementing classroom technology (2-way video classrooms, Smart Podiums, COWS, laptops, etc.) or for scheduling and instruction for a wide variety of media equipment and resources like LCD data projectors, CD/cassette players, TVs and VCRs, digital video, and more.

MAIN PHONE: 768-4643
TECH LINE: 768-4662
WEBSITE: http://uhaweb.hartford.edu/mts/
HOURS: Monday - Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.