Faculty Center for Learning Development

Technology Help and Support

Clicking on the name of an application in the list below will link you to a grid listing the type of help and support available for this technology. FCLD offers help and instruction in one or more of the following ways, depending on the application.

Group Instruction (hands-on)
How-to Documentation/written instructions
Email/Phone Support
1-1 Consulting/Referrals
FCLD Lab Assistance and appointments
Demonstrations
FCLD Web-based Instruction (web documents and/or videos)

If FCLD provides how-to documentation and written instructions for an application, you may access them by clicking on the Click Here link in the grid.

Software and Tools:

Click here to go back to the list

General Computer
Components:	How-to Documentation	Group Instruction (hands on)	Email / Phone Support	1-1 Consulting / Referrals	FCLD Lab Assistance	Demonstration Only	FCLD Web based Instruction
Zip Software (Stuffit, Winzip)	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS
VirusScan Software	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS
Network Printers	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS
Banner	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS
QVT Term	See ITS	See ITS	See ITS	See ITS	See ITS	See ITS	No
Windows Operating Systems	No	No	No	No	No	No	No