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E-Mail Accounts

 


 

 

How to get an E-mail account:
All University of Hartford students, faculty and staff may request an e-mail account. New students have their accounts automatically created upon registering for a class.  A University of Hartford mailer is sent to their permanent home address containing EMail information and E-billing information.   Password resets must be done in person.  A University ID (or Driver's License or State ID Card) AND current class schedule are required. If your Student ID Card has the validation sticker on it for the current semester, no other information is required. You will need to go to the [Computer Support Center], room CC113 for the reset request.
 

Why do you need or want an E-mail account:
You need an e-mail account as this is the official method of communication used at the University. You will also need it to automatically have a Blackboard account created, access the Internet via wireless, to access online Library materials, as well as access to receive all billing statements. This account also allows for free web space (200mb total**) on the university server. E-mail accounts are free!
 

E-mail Usage Policy:
To help maintain a secure system, passwords should be changed frequently (avoiding obvious names), and should never be given out to others. Account holders are held responsible for all actions that take place in their accounts. NOTE: ITS, Univ of Hartford, Webmail and/or Postmaster will NEVER ask an account holder to verify account information via email.  Please do not respond to such emails as they are scams to gather your personal information.

E-Mail Passwords:
To change your e-mail account password, go to one of the following links.

·         [Student E-mail Password Change]
 

·         [Faculty - Staff E-Mail/ Hartford Account Password Change]

If you have forgotten your password and need it reset, for security purposes, you must go in person to the Computer Support Center to present your school ID AND a copy of your current class schedule. Your password will be reset in 1 business day.
Note: If your school ID has the validation sticker for the current semester, that is all that is needed. If you do not have a school ID, a Driver's License or Valid State ID Card will be accepted.


Accessing/Reading your E-Mail:
Once you have your E-mail account, these links will provide the information needed to setup a client to read your mail, which is recommended.  It is acceptable to use the online webmail as well:

Hawkmail  (for new accounts - created after February 1, 2013)

Windows

Macintosh OS X

Mobile


Windows Live Mail
Microsoft Outlook 2010


Apple Mail
Microsoft Outlook 2011


iPhone
Android

 

Old Webmail Only  (for accounts created before Feb 1, 2013)

Windows

Macintosh OS X

Mobile


Windows Live Mail
Microsoft Outlook 2010
Mozilla Thunderbird


Apple Mail
Microsoft Outlook 2011
Mozilla Thunderbird

iPhone
Android

 

Everyone is responsible for reading e-mail delivered to their University account. If you'd like to have that mail forwarded to a personal non-University e-mail account.

Hawkmail  (for new accounts - created after February 1, 2013)  CLICK HERE

Old Webmail  (for accounts created before Feb 1, 2013)            CLICK HERE   (For instructions click here)

 

E-mail Miscellaneous Information:
The university blocks certain attachments that may be potential virus files. For more details click the link below titled E-mail Attachment Processing.
The university uses various means to cope with and reduce the amount of SPAM that is delivered to people's e-mailboxes. For full details, click the link below titled SPAM.

·         [E-mail Attachment Processing]

·         [SPAM]


**E-mail & Webpage total space is limited to 200MB each per User on the old Webmail system.

     ▪ To check any time where your accounts stands with regards to the quota, CLICK HERE, enter your email username and click SUBMIT. 
     ▪ To learn about the quota system and how it works, CLICK HERE.

**E-mail & Webpage total space is limited to 500MB each per User on the new HawkMail system.

  • To check any time where your accounts stands with regards to the quota, CLICK HERE
     

**Graduating students (or those no longer registered for classes) are eligible to retain their @hartford.edu email account for one year, at which time an email is sent providing two weeks notice regarding pending deletion. 
i.e.  Student graduating May 2012, notice will be sent approximately May 2013 indicating an approximate June 2013 deletion date.

 

 

 


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