Blackboard Help and Support
Software and Tools:
| Topic: | How-to Documentation | Group Instruction (hands on) | Email / Phone / Web Conference Support |
1-1 Consulting / Referrals | FCLD Lab Assistance | Demo Only | |
|---|---|---|---|---|---|---|---|
| Faculty Guide / Blackboard Orientation |
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Faculty Guide (Adjunct Orientation) |
Doc | PDF | N/A | Yes | Yes | Yes | Yes | |
| Faculty Guide: Emergency (less than two weeks) |
Doc | PDF | N/A | Yes | Yes | Yes | Yes | |
| Faculty Guide: Emergency (more than two weeks) |
Doc | PDF | N/A | Yes | Yes | Yes | Yes | |
 Making Courses Available |
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Basic Guides Video Tutorials: |
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| Other Guides (alphabetical): | |||||||
| Adaptive Release | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Adding Content
|
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Assignment Tool
|
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Blackboard Teaching Tips | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Checklist for New Term | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Collaboration Tools | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Communication Tools
|
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Course Copy
|
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Customizing Course Template |
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Digital Dropbox (Instructor) |
Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Discussion Boards/Forums | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Early Warning System | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Enabling Javascript | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Grade Center | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Groups | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Hardware and Software Requirements | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Image Files and Blackboard | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Mac Tips for Blackboard | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Performance Dashboard | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| SMART Technologies | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
| Streaming Video in Blackboard | Doc | PDF | Yes | Yes | Yes | Yes | Yes | |
|
Student Guide (distribute to students) |
Doc | PDF | N/A | Yes | Yes | Yes | Yes | |
| Tests and Surveys | Click Here | Yes | Yes | Yes | Yes | Yes | |