Managing
the Professional Service Firm
November 28, 2007
8:00 AM - 12 Noon
A brief introduction to the unique management
and leadership matters of a professional service
firm (for all professions). Includes fundamental
principles, value system model, framework
for management, vision and all of its components,
unique aspects of professional service firms,
practice centered vs. business centered management
philosophy, strategy and strategic planning,
marketing and business development (funnel
process), economics of the firm, balance,
positioning, life cycle, HR management, the
4-peak career life cycle model, organizational
structures (functional and legal), corporate
governance, and ownership/leadership transition
and development.
Seminar Leader & Background
Robert B. “Bob” Hickey, PE
Mr. Hickey’s experience spans the electric
utility, contracting, and consulting engineering
industry spectrum. He has been a principal
(shareholder), officer, and director of van
Zelm Engineers for almost 25 years, has been
its president and CEO for 18 years, and now
serves as its board chairman. He has been
seated as a member on 10 organizations boards,
5 currently active. He serves as an active
chair on 2 boards, past president of 2, and
is active treasurer/executive committee member
for a board on which he is in line to become
chairman.
For more information please contact
Location
Center for Professional Development
University of Hartford’s Asylum Avenue Campus
50 Elizabeth Street
Hartford, CT 06105
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